What is Streaming?
Streaming is an easier, more flexible way of watching content over the internet instead of using a cable connection. Content can be streamed to your TV, computer, cellphone or other compatible device.
What do I need to run programming on my TV?
All you need is a streaming device (We recommend the Amazon Fire Stick for our TV programming) and a WIFI connection powered by LightSpeed. You no longer need to worry about having your TV near a coax/ethernet wall jack.
Where can I purchase a streaming device?
You can purchase an Amazon Firestick through Reedsburg Utility or any major retailer / online supplier (amazon.com, bestbuy.com, walmart.com)
What is a Amazon Fire Stick?
The Amazon Fire Stick is a simple dongle that plugs into the back of any TV with an HDMI port and turns your television into a smart TV able to launch a variety of apps and streaming services.
I already have a streaming device, how do I get LightSpeedTV?
Simply open the channel/app store on your device and search for “LightSpeed TV”.
Can I watch the Streaming TV Service on my smartphone?
You can watch our service on your Android/IOS device in network, with the MY TV app.
I perfer “Traditional” cable TV, do you offer this?
We actually no longer offer a “Traditional” TV service, however, we can enable our service to be used with a traditional remote for an additional charge.
Can I increase the storage of my Cloud DVR service?
Yes, our service includes 50GB of HD storage, however, additional storage can be purchased as follows:
250GB – $1.95/mo, 500GB – $2.95/mo., 1TB – $4.95/mo
Can I increase the amount of simultaneous streams I have available?
Yes, our service includes (3) three simultaneous streams with additional streams being available for $1.95/mo.
How do I link additional devices?
From the guide in LSTV, bring up the menu bar and right arrow over to “Account”. From this, arrow down through the list of devices and select “Add-Device”. This will generate a code to be entered into the LSTV app on the new device.
How do I watch on a mobile device?
Download “MyTVs” app and follow the above steps to generate required credentials.
Do my Cloud DVR recordings auto-delete?
Recordings will never delete based on age of the recording. They will however delete the oldest recording once you have filled up your Cloud DVR storage limit.